Privacy e Cookie Policy
Data Controller
Vultaggio Giuseppe
Owner’s email address: info@sanvitolocapobustransfer.it
WHAT PERSONAL DATA ABOUT YOU MAY BE COLLECTED
The following categories of personal data concerning you may be collected:
- Contact details – information relating to your name, place and date of birth, tax code, address, telephone number, mobile number, email address.
- Data on the business or professional activity carried out.
- Interests – information you provide to us about your interests, including the products and services you are interested in.
- Other personal data – information you provide to us about your date of birth, education or professional situation.
- Website usage – information about how you use the site, open or forward our communications, including information collected through cookies
HOW WE COLLECT YOUR PERSONAL DATA
The Company collects and processes your personal data in the following circumstances:
- if you request our services and products;
- for the purchase of our services and products;
- if you respond to our marketing campaigns, for example by completing a response card, or entering data into our website;
- whether other business partner companies/enterprises lawfully transfer your personal data to us.
If you provide personal data on behalf of someone else, you must ensure beforehand that the interested parties have read this Privacy Policy.
Please help us keep your personal data up to date by informing us of any changes.
FOR WHAT PURPOSES CAN YOUR PERSONAL DATA BE USED?
- Establishment and execution of contractual relationships and consequent obligations, including communication relating to services and products.
- The Company may process your Contact Data for the purposes of establishing and executing contractual relationships, selling the requested products, providing the requested services and responding to reports and complaints.
- The Company may also use your contact details, and in particular your email, to provide you with information relating to the service.
- Basis for processing: fulfillment of contractual obligations.
- The provision of data is mandatory to manage the contractual relationship; in its absence we will not be able to proceed with it.
- Operational management and purposes strictly connected to this for access to the website, in particular to the reserved areas of the same.
- The Company collects your Contact Data and Website Usage data to allow you to access your Personal Area in order to: (i) download documents relating to the services and products you have purchased from your Personal Area; (ii) process other requests made through the website.
- Basis for processing: fulfillment of contractual obligations.
- Providing your data is mandatory to respond to your requests; otherwise we will not be able to process them.
- Marketing to respond to your needs and to provide you with promotional offers also in line with your preferences
- The Company may process your Contact Data for marketing and advertising communication purposes, aimed at informing you about promotional initiatives, carried out through automated contact methods (email, SMS and other mass messaging tools, push notifications, etc.) and traditional contact methods (for example, telephone call with an operator) or for market research and statistical surveys, where you give us specific consent.
- The Company may also process your Contact Data, your Interests and other personal data that you wish to provide us, to send you commercial communications in line with your preferences, based on a specific customer profile, where you give us further specific consent.
- Prerequisite for processing: consent
- Failure to provide the same does not have consequences on contractual relationships.
- Consent can be revoked at any time.
- Carrying out marketing activities on behalf of third parties regarding the products and services of third-party companies.
- The Company may process your Contact Data on behalf of third parties, for marketing activities on products and services of third-party companies belonging mainly to sectors connected to the Company’s activity, carried out through automated contact methods (email, SMS and other mass messaging tools, push notifications, etc.) and traditional contact methods (for example, telephone call with an operator) or for market research and statistical surveys, where you give us specific consent.
- Prerequisite for processing: consent
- Failure to provide the same does not have consequences on contractual relationships.
- Consent can be revoked at any time
- Compliance with legally binding requests to fulfill a legal obligation, regulations or orders of the judicial authority, as well as to defend a right in court
- The Company collects your Contact Data to fulfill a legal obligation and/or to defend its rights in court.
- Basis for processing: legal obligations, which the Company is obliged to comply with.
HOW WE KEEP YOUR PERSONAL DATA SAFE
The Company uses all security measures necessary to improve the protection and maintenance of the security, integrity and accessibility of your personal data.
All your personal data is stored on our secure servers (or appropriately archived paper copies) or those of our suppliers or business partners, and is accessible and usable in accordance with our security standards and policies (or equivalent standards for our suppliers or business partners).
Where we have given you (or where you have chosen) a password which enables you to access our website, applications or the services we provide, you are responsible for keeping this password confidential and for complying with any other security procedures notified to you.
HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal data only for the time necessary to achieve the purposes for which they were collected or for any other legitimate related purpose. Therefore, if personal data are processed for two different purposes, we will retain such data until the purpose with the longest term ceases; however, we will no longer process the personal data for that purpose whose retention period has expired.
We limit access to your personal data to only those who need to use it for relevant purposes.
Your personal data that is no longer necessary, or for which there is no longer a legal basis for its retention, will be irreversibly anonymised (and may be retained in this way) or securely destroyed.
Below we report the storage times in relation to the different purposes listed above:
- Fulfilment of contractual obligations: the data processed to fulfil any contractual obligation may be retained for the entire duration of the contract and in any case no longer than the following 10 years, in order to verify any outstanding issues including accounting documents (for example invoices).
- Operational management and purposes strictly connected to this for access to the website: the data processed for this purpose may be retained for the entire duration of the contract and in any case no longer than the following 30 days.
- Customer satisfaction survey purposes: the data processed for this purpose may be retained for 30 days from the date on which we obtained your last consent for this purpose (with the exception of opposition to receiving further communications).
- Marketing purposes, including profiled marketing and execution of marketing activities on behalf of other third-party companies: personal data processed for marketing purposes may be retained for 30 days from the date on which we obtained your last consent for this purpose (with the exception of opposition to receiving further communications); for the purpose of profiled marketing they will also be retained for 30 days.
- In the event of disputes: in the event that we need to defend ourselves or take action or even make claims against you or third parties, we may retain the personal data that we deem reasonably necessary to process for such purposes, for the time in which such claim can be pursued.
WHO WE MAY SHARE YOUR PERSONAL DATA WITH
Your personal data may be accessed by duly authorised employees, as well as external suppliers, appointed, if necessary, as data controllers, who provide support for the provision of services.
CONTACTS
The contact details of the Company, as data controller, can be requested at the following email address: info@sanvitolocapobustransfer.it
YOUR DATA PROTECTION RIGHTS AND YOUR RIGHT TO LODGE COMPLAINTS WITH THE SUPERVISORY AUTHORITY
Under certain conditions you have the right to ask the Company:
- access to your personal data,
- a copy of the personal data you have provided us (so-called portability),
- the rectification of the data in our possession,
- the deletion of any data for which we no longer have any legal basis for processing,
- opposition to the processing where provided for by applicable legislation
- the revocation of your consent, in the event that the processing is based on consent;
- the limitation of the way in which we process your personal data, within the limits set by the legislation for the protection of personal data.
The exercise of these rights is subject to certain exceptions aimed at safeguarding the public interest (for example, the prevention or identification of crimes) and our interests (for example, maintaining professional secrecy). In the event that you exercise any of the aforementioned rights, it will be our responsibility to verify that you are entitled to exercise it and we will respond to you, as a rule, within seven working days.
For any complaints or reports on how we process your data, we will make every effort to respond to your concerns. However, if you wish, you may forward your complaints or reports to the data protection authority, using the relevant contact details
GOOGLE ANALYTICS
The site uses Google Analytics to monitor access. The information collected on Google Analytics is used exclusively in aggregate form and does not provide for the traceability of users except for generic geolocation. Some of the data collected, albeit exclusively in aggregate form, is made available to Google Analytics for the improvement of services and for comparative analysis. To provide site visitors with greater choice on how data is collected by Google Analytics, the Google Analytics Opt-out browser add-on is available. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information on visits to the website should not be sent to Google Analytics.
Google Analytics, active on this site, uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has accessed the site before, and what the site from which the visitor’s web page is located contains. Browsers do not share information collected by cookies between different domains.